Help & Support

After creating your account, browse the lesson library and select a lesson that matches your level. Each lesson includes multiple phases: Warm-up, Guided Listening, Role-play, Pronunciation, Reinforcement, and Wrap-up. Complete lessons to earn XP points and track your progress.

Each lesson has 6 phases: (1) Warm-up introduces vocabulary and grammar, (2) Guided Listening helps you understand conversations, (3) Role-play lets you practice with the AI teacher, (4) Pronunciation improves your speaking, (5) Reinforcement exercises test your knowledge, and (6) Wrap-up reviews what you learned. You earn XP for completing each phase.

During Role-play and Pronunciation phases, tap the microphone button to record your voice. Speak clearly and at a normal pace. The AI will transcribe your speech, respond naturally, and provide feedback on pronunciation, grammar, and fluency.

Our AI teacher uses advanced language models to provide contextual responses during role-play sessions. It adapts to your learning level, remembers your conversation history, and provides real-time suggestions to help you improve. The AI can detect when to end conversations naturally based on your practice needs.

Track your progress through XP points earned from completing lessons and phases. The app shows completed lessons in the "Đã học" (Completed) tab, and displays your total XP on your profile. Each lesson phase awards XP based on your performance.

NativeFlow provides a comprehensive lesson library with structured multi-phase lessons, AI-powered role-play conversations, vocabulary and grammar exercises, pronunciation practice, reinforcement quizzes, XP-based gamification, progress tracking, and personalized feedback from the AI teacher.

First, try restarting the app. Check your internet connection for conversation features. Ensure microphone permissions are enabled. If problems persist, contact our support team with details about your device and the specific issue.