Privacy Policy

Last updated: January 2025

NativeFlow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. Information We Collect

We collect information you provide directly to us and information automatically collected when you use NativeFlow:

Personal Information:

• Name and email address
• Profile picture (optional - captured via camera or selected from photos)
• Learning preferences and goals

Device Permissions:

• Microphone: To record your voice for pronunciation practice and conversation with the AI teacher
• Camera: To take profile pictures (optional)
• Photo Library: To select profile pictures from your device (optional)

Usage Data:

• Lesson completion progress and XP earned
• Voice recordings for pronunciation and conversation practice
• Lesson session history and phase completions
• Quiz and assessment results
• App usage statistics and preferences
• Device information and IP address

Device Permissions:

• Microphone: To record your voice for pronunciation practice and conversation with the AI teacher
• Camera: To take profile pictures (optional)
• Photo Library: To select profile pictures from your device (optional)

2. How We Use Your Information

We use the collected information to:

• Provide structured English lessons with AI-powered feedback
• Process your voice input for pronunciation and conversation practice
• Track your learning progress through XP points and lesson completion
• Personalize lesson recommendations based on your level
• Improve our AI teacher algorithms and app features
• Provide real-time corrections and suggestions during role-play sessions
• Communicate with you about your account and updates

3. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information. Your data is stored on secure servers and encrypted during transmission. Voice recordings are processed in real-time and deleted after analysis unless you choose to save them for review.

4. Data Sharing

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• With service providers who assist in operating our app
• To comply with legal obligations or court orders
• To protect our rights, privacy, safety, or property

5. Your Rights

You have the right to access, update, or delete your personal information. You can manage your data through the app settings or by contacting us. You may also opt-out of certain communications and data processing activities.

6. Children's Privacy

NativeFlow is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete that information.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses
• Data processing agreements
• Compliance with applicable data protection laws
• Encryption and security measures

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the app and updating the "Last updated" date.

9. Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 30 days.